Testimonials

We didn't expect selling or buying our home to be as it was. We decided in January of 2020 to move and started the process. When covid hit in March we paused for a bit, but then quickly decided to continue. There was no way anyone would have expected the market to be what it was. Jon guided us, supported us, and educated us every step of the way. He received and responded to every question and concern with knowledge, care, understanding, and honesty. He would say what we needed to hear, not what we wanted to hear at times and in hindsight we are grateful for that. We ended up selling our home in January of 2021 and purchasing our new home in July of 2022. We spent so much time with Jon looking at houses and talking about houses on speaker phone between April of 2020 and June of 2022 that our son started to call Jon "Uncle Jon." This was received with kindness. No matter how many questio…

We didn't expect selling or buying our home to be as it was. We decided in January of 2020 to move and started the process. When covid hit in March we paused for a bit, but then quickly decided to continue. There was no way anyone would have expected the market to be what it was. Jon guided us, supported us, and educated us every step of the way. He received and responded to every question and concern with knowledge, care, understanding, and honesty. He would say what we needed to hear, not what we wanted to hear at times and in hindsight we are grateful for that. We ended up selling our home in January of 2021 and purchasing our new home in July of 2022. We spent so much time with Jon looking at houses and talking about houses on speaker phone between April of 2020 and June of 2022 that our son started to call Jon "Uncle Jon." This was received with kindness. No matter how many questions we asked, showings that went no where, or offers that were rejected, at no point did Jon make us feel bad or negative about our decisions, suggest we were wasting his time, or make us feel like we were doing something wrong. We lost track of how many houses we saw and how many offers we put in. Through it all, he managed our feelings of frustration, sadness, anger and, at times, feelings of desperation and hopelessness, with care and empathy every time. We knew he felt everything with us. We understood that he was learning that market despite already being a Realtor for 30 years. He never encouraged something that would put us at risk or that he wouldn’t be comfortable doing for himself and his own family, even if it meant more time looking. He never rushed us, or pushed us. He paid attention to details and taught us to do the same. After that long journey we finally found a house that is now our home. It checked almost all of our boxes and we are happy with the choice. We didn’t settle or let those feelings of desperation support a bad decision, thanks to Jon. Every time our son says “ I love our house” it makes every step of our journey worthwhile.

Talk about a daunting process. My wife and I were house hunting at the height of the "real estate boom" in 2021. My wife reminded me that I had spoken very highly of Jon Ivins over the years as I had known him for decades, and we reached out to him during this time when "everyone" was paying way over the asking price and waiving all the normal protections for buyers, like inspections and such. When sitting down with Jon to share our "wish list" of things we might find in a home, we immediately established a trusting rapport. My wife commented appreciatively on Jon's "no nonsense" style of communication and just told us like it is. We both value that characteristic. And talk about service. Jon would actually pick up the phone (no going to voicemail) and respond to emails at all times of the day and worked with us (and our crazy schedules) to plan for tours of houses that we might c…

Talk about a daunting process. My wife and I were house hunting at the height of the "real estate boom" in 2021. My wife reminded me that I had spoken very highly of Jon Ivins over the years as I had known him for decades, and we reached out to him during this time when "everyone" was paying way over the asking price and waiving all the normal protections for buyers, like inspections and such. When sitting down with Jon to share our "wish list" of things we might find in a home, we immediately established a trusting rapport. My wife commented appreciatively on Jon's "no nonsense" style of communication and just told us like it is. We both value that characteristic. And talk about service. Jon would actually pick up the phone (no going to voicemail) and respond to emails at all times of the day and worked with us (and our crazy schedules) to plan for tours of houses that we might consider. One thing we were clear about, we were not going to engage in the "price wars". We valued Jon's lifelong learning and significant knowledge of Chester County. We were absolutely confident in the process, and after some time, we finally found our dream home and bought it the "old fashioned" way - negotiating with the seller to a satisfactory price point. We will absolutely engage Jon's services again and highly recommend him to anyone needing a smart, engaged and committed real estate agent who will work hard for you.